T&C

TERMS & CONDITIONS

Acceptance of terms 
When you access this site, you acknowledge that you have read and agree to the terms described below. If you do not agree to the terms discussed here, you should exit the site and refrain from placing any order.

Product availability
Product may be added to or removed from the site from time to time. From time to time products described on the site may not be available. While The Decadent Fudge Company does not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate

Orders, Price and Payment
Products may be ordered by following the instructions on the Online Store pages of this site. All prices quoted include Goods and Services Tax. Prices may increase or decrease from time to time. Orders will be accepted for delivery within New Zealand, and to those countries listed as Locations.

When you place an order from our website, your information may be used to contact you occassionally with promotional material, news and updates. If you wish to not receive these emails, you may unsubscribe using the link at the bottom of any promotional email we send. Your information will never be passed to a Third Party. 

The Decadent Fudge Co / Naturally Good  Shipping Information
All orders are shipped via standard Courier Post with Signature Required or non signature (customer choice).
Within New Zealand, online orders are delivered using courier and may require a signature upon delivery so they can be tracked.  They carry a minimum charge of $4 for goods up to 2kg. Couriers will only deliver to residential or business addresses - PO Boxes are not accepted for security reasons.  Please ensure you have your order delivered to an address where someone is at home during the day, to keep your fudge order out of the sun/direct heat. 

Freight will be calculated for each order and shown as a separate item before you chose to enter your payment details and send the order to be processed.

We reserve the right to refuse or cancel any orders that we believe, solely by our own judgment, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgment, to have been placed fraudulently.

Insurance
Insurance for overseas orders can be purchased at the checkout, however The Decadent Fudge Company takes no responsibility for items not received if the incorrect address has been given.

Title and Risk
Your order is not binding until accepted by The Decadent Fudge Company. No charge will be made until the order is accepted. Goods are at our risk until delivered to you. However, if you do not receive your goods within a reasonable timeframe, you must first lodge a missing parcel complaint with your local post office or Courier Company using the tracking number given to you by us after the order had been dispatched. This procedure must be followed before insurance will be paid out by the post office/courier service. We may deliver each item ordered separately if we chose for supply or other reasons. If this is the case you will not incur any extra delivery cost.

The Decadent Fudge Company takes no responsibility for items not received if the incorrect address has been given for goods to be sent.

Cancellation and Product Return
You may cancel this order without charge at any time up to the dispatch of goods to your address. Any charge to your credit or debit card will be reversed.

If you receive faulty goods, please contact as soon as you receive them along with photo to show fault. You may chose to have the goods replaced without further charge, or your credit or debit card will be credited with the cost of the goods including the cost of handling and delivery. All goods returned must be in original condition and packaging.

Warranties
The Decadent Fudge Company gives no express guarantees unless they are in writing. The Decadent Fudge Company will replace any goods which fail to comply with any guarantee contained in the Consumer Guarantees Act 1993. Nothing on this site is to be construed as a recommendation to use any particular product.